Process

Phase Order in DIY Emulsions

Step-by-step process for making stable cream and lotion emulsions. Heat phases, when to add what, why order matters.

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The 5 phases of an emulsion

PhaseWhat goes inTemperatureWhy it matters
1. Water phasedistilled water, hydrosols, glycerin, humectants, water-soluble actives that tolerate heatHeat to 70-75°C, hold 20 minWater needs to be heated to dissolve thickeners + reduce microbial load
2. Oil phasecarrier oils, butters, fatty alcohols (cetyl, cetearyl), emulsifying waxHeat to 70-75°C, hold 20 minEmulsifying wax + butters need to fully melt
3. EmulsionCombine phases at the same temperature with continuous stirring or stick-blending for 2-3 minBoth at 70-75°CSame temp = stable emulsion; temperature mismatch = breaking
4. Cool-downHeat-sensitive actives, fragrance, preservative, vitamin E, niacinamide, panthenolWhen mix cools to 40°C or belowAdding earlier degrades these ingredients
5. pH adjustCitric acid (lowers) or sodium hydroxide (raises)Room temperatureMost formulas target pH 4.5-6.0

Heat-and-hold — what it does

Heating both water and oil phases to 70-75°C and holding for 20 minutes does three things:

  1. Melts all the emulsifying wax — incomplete melting = unstable emulsion
  2. Dissolves all water-phase thickeners and humectants
  3. Reduces microbial load in the water (significant — distilled water is not sterile)

Skipping heat-and-hold (the “shortcut method”) works for some formulas but is the #1 cause of unstable lotions for beginners. Take the 20 minutes.

What to add at cool-down (BELOW 40°C)

Add these AFTER the emulsion has cooled to 40°C or less:

  • Preservatives — most degrade or evaporate above 40°C (especially Liquid Germall Plus, Geogard ECT, Plantaserve E/P)
  • Vitamin E (tocopherol) — antioxidant degrades with prolonged heat
  • Vitamin C derivatives — heat-sensitive
  • Retinol / retinaldehyde — destroyed by heat
  • Panthenol — best preserved cool
  • Niacinamide — generally heat-tolerant but cool-down works better
  • Essential oils and fragrance — volatile, evaporate with heat
  • Hyaluronic acid — pre-hydrate separately, add at cool-down
  • Hydrolyzed proteins — heat-sensitive
  • Live botanical extracts — most prefer cool-down
  • Ceramides — best below 50°C

What MUST go in the hot phase

  • Emulsifying wax (the whole point of heating)
  • Cetyl alcohol, cetearyl alcohol, stearyl alcohol — must melt
  • Cocoa butter, shea butter, mango butter — must melt evenly
  • Beeswax, candelilla wax, carnauba wax — must melt
  • Liquid carrier oils — heat with oil phase even though they don’t strictly need to melt
  • Gum thickeners (xanthan, sclerotium) — dissolve in hot water

When to use cold-process emulsification

Some emulsifiers (Sucragel, Olive Crystal Wax derivatives, some glucoside surfactants) tolerate cold-process — no heat needed. Useful for:

  • Heat-sensitive actives where you want zero degradation
  • Quick small-batch testing
  • Eye-area products where antioxidant preservation matters most

Most “natural” oil-in-water emulsifiers still need heat. Always check your emulsifier’s spec sheet.

Stirring vs stick-blending

  • Hand-whisking only: works for soft creams with simple emulsifiers (Polawax). Stir continuously for 5+ minutes after combining phases.
  • Stick blender (immersion blender): required for stable lotions with most emulsifiers. Pulse 30 seconds on, 30 seconds off, for 3-5 minutes total. Don’t over-mix (incorporates too much air).
  • High-shear mixer (homogeniser): for fine-particle, “luxury” emulsions. Overkill for most home formulas.

Trouble-shooting the emulsion

SymptomLikely causeFix
Watery / breaks within hoursPhases combined at different tempsSame temp + immediate stick-blend
Grainy textureButter/wax not fully meltedRe-heat to 75°C and re-emulsify
Separates over daysInsufficient emulsifierIncrease to 6-8% of total
Becomes too thick on cool-downToo much cetyl/cetearyl alcoholReduce to 1-2%
Stays runnyNot enough thickener / wrong emulsifierAdd 0.3% xanthan gum or change emulsifier

pH adjustment timing

Always adjust pH at the end, room temperature, AFTER all actives are in.

  • Too acidic → add 10% sodium hydroxide solution dropwise
  • Too alkaline → add 50% citric acid solution dropwise
  • Test with pH strips between 2-7 or a calibrated pH meter

Target ranges:

  • Face cream / serum: 4.5-6.0
  • Body lotion: 5.0-6.5
  • Hair conditioner: 4.0-5.0 (slightly acidic = smooth cuticle)
  • Shampoo: 4.5-6.0
  • Wash-off cleanser: 5.0-7.0

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